District Nurse Goes the Extra Mile for Patient in Need

Carolyn Nelson, Ray Dale and Tamara Freeman – part of BRHS’ District Nursing Team. Photo: Jake Lynch/BRHS

 

Carolyn Nelson, a nurse in BRHS’ District Nursing team, has been praised for her commitment to help a patient with dementia that presented to the hospital over the weekend.

The gentleman was suffering from a chest infection, and was brought to BRHS by ambulance from his nursing home in Lakes Entrance.

In need of intravenous (IV) antibiotics to clear up a chest infection, he was admitted to Tambo Ward. But our nursing staff identified that, for a patient with dementia, this was not the ideal situation.

“People with dementia sometimes struggle with being out of their normal environment,” Carolyn said. “It can be confusing or upsetting for them.”

“We knew the best course of action for this gentleman was to get him back home. At the end of the day, it’s about the patient.”

Patient Services Coordinator Chris Carr called Carolyn seeking advice on whether BRHS might be able to help this gentleman back at the nursing home – an environment he was more comfortable in.

Unfortunately, staff at the nursing home were not able to administer the IV antibiotics. But Carolyn could.

And although Lakes Entrance was beyond BRHS’ jurisdiction for District Nursing, she was happy to make a special trip.

So the patient was able to be taken back home, and Carolyn drove down to meet him the next day, Sunday, to administer the antibiotics.

“We knew the best course of action for this gentleman was to get him back home,” Carolyn says. “At the end of the day, it’s about the patient.”

Following Carolyn’s visit, the patient was referred to BRHS’ Residential In-Reach staff, that see residents in aged-care facilities and provide treatment for them in their homes, to avoid unnecessary trips to the hospital.

You can learn more about BRHS’ working treating patients in their homes at www.brhs.com.au/service/at-home-services/